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Artifical Intelligence
Transforming customer engagement and search in educational institutions
ICompiled with insights from dozens of public sector leaders at customer events in Singapore, Sydney and Melbourne, Artificial intelligence: Transforming customer engagement and search in educational institutions, reveals AI is a top priority in 2020. The report covers topics that all library and museum practitioners should be aware of, including:
- The possibilities of AI in libraries and museums which will improve user experience
- Challenges and limitations to AI
- Recommendations for AI best practice
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