Physical-digital, communicating the new normal
The intrinsic value of libraries as public spaces

Libraries not only provide safe and neutral spaces for people to spend time but also offer a myriad of services like internet access and community learning programmes. Over time, they have continually evolved to respond to the changing needs of society and have now adopted a hybrid physical-digital model of delivery. The report explores this model as well as the factors that support its sustainability.
communicating the new normal
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